Last Updated: December 2025

Privacy Policy — CustomBottledWater.us

CustomBottledWater.us (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from CustomBottledWater.us.

By accessing our website or submitting personal information, you agree to this Privacy Policy.


SECTION 1 — INFORMATION WE COLLECT

Personal Information During Purchases

When you buy from our store, we collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely)

Automatic Information

When you browse our store, we automatically receive technical data such as your:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages visited & referring pages

This helps us improve user experience and website performance.

Email Marketing

With your permission, we may send emails about:

  • New products
  • Promotions
  • Order updates
  • Store news

You can unsubscribe anytime.


SECTION 2 — CONSENT

How You Give Consent

By providing personal information to complete an estimate, checkout, transaction, or delivery, you consent to us collecting and using it for that specific purpose.

If we request your information for secondary purposes (such as marketing), we will:

  • Ask for your explicit consent, or
  • Give you the option to decline

Withdrawing Consent

You may withdraw consent at any time by contacting:

📧 support@custombottledwater.us

Or by mail:
CustomBottledWater.us — USA

Once consent is withdrawn, we will stop collecting or using your information unless required by law.


SECTION 3 — DISCLOSURE OF INFORMATION

We may disclose your personal information if:

  • Required by law, regulation, court order
  • You violate our Terms of Service
  • Required to protect our legal rights

Payment Information

If you use a direct payment gateway, your credit card data may be stored by our payment processor (not by us).
These processors follow strict PCI-DSS security standards.

Your transaction information is stored only as long as needed to complete your purchase.

For more details, please review our Terms of Service.


SECTION 4 — THIRD-PARTY SERVICES

Third-party providers (such as shipping companies, payment processors, or email platforms) only collect and use your information to perform services for us.

However, they may have their own privacy policies. We recommend reviewing their policies to understand how your information may be handled.

International Data Transfers

Some service providers may operate in jurisdictions different from yours. Your data may be subject to laws of the country where the provider operates.

For example:
A transaction processed in the United States may be subject to U.S. laws such as the Patriot Act.

External Links

When you click on links on our site, you may be redirected to third-party websites.
We are not responsible for their privacy practices and encourage you to review their privacy policies.


SECTION 5 — SECURITY

We take reasonable precautions and follow industry best practices to safeguard your personal information and prevent:

  • Loss
  • Misuse
  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction

Payment Security

  • Credit card information is encrypted using SSL
  • Stored using AES-256 encryption
  • We follow all PCI-DSS requirements

While no system is 100% secure, we implement the highest standards reasonably possible.


COOKIES

Our website uses cookies to provide a better experience.
Below are examples of cookies we may use:

  • _session_id – Stores session details
  • _custombottledwater_visit – Tracks visits (30 minutes)
  • _custombottledwater_uniq – Counts daily visits
  • cart – Saves cart items (2 weeks)
  • _secure_session_id – Secure session tracking
  • storefront_digest – Used if password is enabled

You can choose to disable cookies in your browser at any time.


SECTION 6 — AGE OF CONSENT

By using this website, you confirm that you are:

  • At least the age of majority in your state/province,
    or
  • Using the site with permission from a parent/guardian

SECTION 7 — CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.
Updates take effect immediately when posted on the website.

If major changes are made, we will notify users on this page so you know:

  • What information we collect
  • How we use it
  • Under what circumstances it may be disclosed

If our company is acquired or merged, your information may be transferred to the new owners so we can continue serving you.


QUESTIONS & CONTACT INFORMATION

If you would like to:

  • Access your information
  • Correct or update data
  • Request deletion
  • Register a complaint
  • Ask for more details

Contact our Privacy Officer:

📧 support@custombottledwater.us
🌐 https://custombottledwater.us/contact/
📬 CustomBottledWater.us — USA